1. Overview & Commitment
VS Architectural Systems ("VS", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, request architectural consultations, or purchase our high-tensile invisible grill safety systems.
2. Information We Collect
We collect personal information that you voluntarily provide to us when expressing interest in our products and services, requesting custom engineering quotes, or scheduling site visits:
- Contact Details: Full name, email address, phone number, and architectural project address.
- Project Specifications: Balcony dimensions, structural requirements, ceiling/floor material details, and custom architectural notes.
- Technical Diagnostics: IP address, browser type, device information, and site interaction data logged for security and performance optimization.
3. How We Use Your Information
We use collected information solely for legitimate business purposes:
- To generate precision engineering estimates and custom technical proposals.
- To schedule on-site structural assessments and professional installation services.
- To issue 10-year system assurance warranties and compliance certificates.
- To communicate project updates, engineering data sheets, and maintenance recommendations.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. We only share information with authorized certified installation partners and logistics providers strictly necessary to fulfill your installation under non-disclosure agreements.
5. Data Security & Retention
We implement marine-grade digital security standards, including encrypted data transmission and secure cloud storage. Project specifications and warranty records are retained for the duration of your 10-year warranty coverage.
6. Your Privacy Rights & Contact
You have the right to request access to, correction of, or deletion of your personal data at any time. For privacy inquiries or data requests, please contact our privacy compliance team at vsinvisiblegrills@gmail.com.